5 star service from the moment I called the dealer. My entire experience was wonderful and they made our car buying experience painless. Deonte Scott was awesome to work with and the level of care he gave us was beyond amazing. Would definitely refer family and friends to him in a heartbeat.
I leased two vehicles from Berman INFINITI before. Last November I came in to Zeigler INFINITI in Orland Park and met Jun David at service dept. I heard him said to raise your hands who wants to get a new or pre-owned vehicle. I found it very funny and we started talking about a QX30 for my mom. Last December we came back and leased the QX0 for my mom. Me and my mom was very pleased with service Jun gave to us. I came back and leased a QX50 for myself. Very happy with the treatment they gave me. Jun,Russel & Tim are the best. Read more
I have great appreciation forMike, Angie, Robert; from service to sales, who showed me and others the most excellent customer service that we've experienced. Thank you all!
Thank you Rober king
I usally don’t like to write reviews - But I like to send a special shout out to Deonte who works in the Sales Dept and Kyle whose one of the Mangers at INFINITI. These two were very friendly, helpful, honest and provided Top-Notch Customer Service to me. I also got a great deal on my car that I purchased here. I love ❤️ my new car. Deonte & Kyle went above and beyond helping me when I had questions or concerns about my new car. They both made sure I was satisfied with my car purchase. I would highly recommend INFINITI of Orland Park to all my friends & Family!
PLEASE consider going to any other INFINITI dealer. This dealer lies. I recently traded in my lease with them and I clearly asked at EVERY point, would I have to pay anything on trading the lease in early. Everyone told me no. Joe Mikuzis and James Thomas both said everything would be rolled into my new loan. But now I have a $500+ bill from ending my lease early and they say this is not covered. They will say whatever they need to to close the deal with you. Do not trust these people.
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