INFINITI Reliability & Reviews

INFINITI is the luxury sub-brand of Nissan, known for high-end vehicles with good reliability and performance ratings. If you are thinking about purchasing or leasing an INFINITI vehicle from INFINITI of Orland Park, take a minute to learn more about this brand. Our INFINITI reliability and reviews guide is here to help you decide whether to take a test drive at our dealership in Orland Park. Contact us with any questions. 

INFINITI Reliability

How reliable are INFINITI models? Overall, INFINITI vehicles score well in reliability ratings, making them worthy driving options in Hoffman Estates and Naperville. Expert opinions include: 

RepairPal

RepairPal bases its reliability ratings on “the cost, frequency, and severity of unscheduled repairs and maintenance.” The auto experts at RepairPal had the following to say about the brand’s overall reliability: 

“The INFINITI Reliability Rating is 3.5 out of 5.0, which ranks it 16th out of 32 for all car brands. This rating is based on an average across 345 unique models. The average annual repair cost for an INFINITI is $638, which means it has above-average ownership costs. The other factors that contribute to INFINITI reliability include an average of 0.7 visits to a repair shop per year and a 10% probability of a repair being severe.”

U.S. News & World Report

Model-specific reliability is also above average, such as the rating for the INFINITI QX60:

“The 2025 INFINITI QX60 has a predicted reliability score of 80 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great.” 

INFINITI Reviews 

What are some of the latest INFINITI reviews? A recent press release discusses the brand’s reputation score:

INFINITI News (Press Release)

“INFINITI is recognized as one of the top luxury automotive brands in the 2024-2025 Automotive Reputation Report, earning second place with a Reputation Score of 738. This achievement demonstrates the brand’s dedication to engaging luxury car buyers and addressing their evolving needs.”

The group vice president for INFINITI Americas touched on setting a luxury standard: 

“INFINITI has been redefining client experiences and setting the standard for luxury in the automotive industry since its inception 35 years ago,” said Craig Keeys, group vice president, INFINITI Americas. “Our recognition in the 2024-2025 Reputation Report reflects INFINITI’s unwavering commitment to delivering exceptional, client-centered experiences that meet the evolving expectations of luxury consumers.”

Insurance Institute For Highway Safety

In terms of safety, several INFINITI models rank well, including the 2025 INFINITI QX60. This midsize luxury SUV was a 2025 Top Safety Pick by the Insurance Institute for Highway Safety (IIHS), enjoying good ratings in crash avoidance and mitigation, child restraints, and seat belts. 

Test-Drive An INFINITI Vehicle At INFINITI of Orland Park

Now that you’ve read our INFINITI reliability and reviews guide, are you ready to take a test drive at our dealership near Chicago? Call (708) 403-4700 or contact us online today to make your appointment. We also invite you to browse our financing and leasing options.